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| "Going the extra mile to provide exceptional personalized service" | Tuesday, 18 November 2008 -- 03:29am CST |
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Frequently Asked Questions
How do I get a catalog ? You can email Tristar to receive your catalog at sales@tristareca.com
Where can I find prices ? You can contact us at Phone: 713-667-7200, Fax:713-667-7900, or email us for your catalog at sales@tristareca.com. You can also use our online ordering system to search for parts and pricing.
Can I place orders and request quotes from this website? How do I do this? Yes, Tristar provides to our customers a powerful and easy-to-use online service for placing orders and requesting quotes. In the upper-right corner of every page in this website are three links: Cart, Account Login, and Search. You do not have to have an account setup with us to search for parts. Just go to the "Search" link and search for the parts you are interested in. If you find what you are looking for you can place the parts in your Shopping Cart. You can access this information by choosing the "Cart" link. If you would like to order the parts or request a quote online, you will need to setup an account. You can do this by choosing the "New customer login" link in the upper-right corner of the home page, or below the login text boxes on the "Account Login" page. If you have already setup an account, you can of course choose the "Account Login" link and login to your account immediately. Once you have logged in to your account, you can always get assistance regarding the site's functionality by choosing the "HELP" link associated with each function in the customer-only area of the website.
What is the phone number ? You can reach Tristar at 713-667-7200.
What are the terms for ordering? TERMS: Credit Cards, Company Check, or Open Account for rated firms subject to approval by our credit department. FREIGHT: F.O.B. shipping point and may be subject to federal, state, or local taxes.
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